Hotel management
Guest care, daily operations, direct sales, online reputation and coordination of accommodation services.
Management and authorship
Cristobal Navarro Gonzalez
Manager of Hotel Al-Andalus Peal and responsible for the hotel’s digital strategy, communication and experience development linked to the Sierra de Cazorla region.
Experiences
Official Guide of the Jaen Astronomical Corridor and interpretation linked to astrotourism, olive oil tourism and tasting.
Web strategy
Authorship and continuous improvement of the hotel website, SEO content, campaigns, social media and direct customer communication.
Professional approach
A small hotel managed with clear intent.
Quality and personal care
The aim is for guests to know what they are booking, where they are arriving and what to expect, with clear communication before and during the stay.
Practical sustainability
Work connected to sustainable tourism, energy efficiency, ecotourism, good practice and care for the Peal de Becerro environment.
Territory
The hotel is presented as an entry base to the Sierra de Cazorla region, with nature, culture, olive oil and night-sky plans.
Applied training
Areas of competence
Customer service and communication
Bookings, calls, guest questions, interpersonal communication and support for guests with special needs.
Safety, GDPR and processes
Data protection, cybersecurity applied to guest information, occupational risk prevention, air quality and working procedures.
Sustainability and efficiency
Sustainable tourism, certifications, impact reduction, energy efficiency and responsible communication in protected areas.
Marketing and digitalisation
Content marketing, Google Ads, social media, tourism digital skills, direct sales and continuous improvement of the online presence.
Olive oil tourism and astrotourism
Olive oil tasting, EVOO interpretation, olive oil tourism experiences and official guiding within the Jaen Astronomical Corridor.